Mission for Success and Advanced Consultative Selling
As we say here at R3, “Everyone hates to be sold, but they LOVE to buy.”
Google also understands this concept. As the company rolled out its Google Offers deal platform, management decided to implement a consultative sales process to create a more positive buying experience for its customers.
The R3/Google program, Mission for Success, was born. It’s a customized relationship building process based on already established Google best practices and the best practices of other top performers. The process gives Googlers the ability to efficiently attract new, profitable clients and gather more business from current clients. Mission for Success was such a hit that Google brought R3 back to teach more in depth advanced consultative sales techniques to various Google teams.
Googlers who completed Mission for Success and Advanced Consultative Selling report more productive meetings and an increase in new clients who view them as trusted advisors rather than irritating sales people.
Said one class member, “I learned how to talk to my dealers in a way that explains & ‘sells’ the product without being annoying or over bearing about sales.”