“This was a wonderful sales training. It was valuable for a National Ad Sales Executive and can be used for any products, not just Google products.”
R3 improved all aspects of customer experience provided by over 150 internal and outsourced reservations centers around the world.
University of Phoenix created $47 MM in new revenues implementing R3’s Smart Talk Methodology
Interactions between supervisors and the agents were more engaging, positive and focused on skill development.
The project’s value-add led to its implementation in various other divisions of the bank from Wealth Management, International, Real Estate and many other branch offices.
YouTube Spaces hires R3 to create a customer-centric culture.
R3 helps Comcast increase their revenue generating transactions by 187%.
Through follow-up coaching, we continue to help the Hawthorne Caterpillar team with the heavy lifting of changing a sales culture and reaching outside of their comfort zone.
Coaches are more focused on a proactive coaching style that encourages positive behaviors as opposed to a reactionary style that punishes for poor performance metrics.
Agents who consistently and effectively use the Customers for Life sales process write more apps, make more money and help more people.